COMMON QUESTIONS
What Would You Like to Know?
1. What types of commercial cleaning services do you offer?
We provide a wide range of services, including office cleaning, construction cleans, deep cleaning, retail cleaning, industrial cleaning, medical facility cleaning, carpet and upholstery cleaning, window cleaning, high-level cleaning, and event cleaning. Each service is tailored to meet the specific needs of your business.
2. How often can I schedule cleaning services?
Our services are flexible and can be scheduled daily, weekly, or on a customised basis depending on your needs. We work with you to establish a cleaning schedule that fits your business operations.
3. What is included in a deep clean?
A deep clean includes a comprehensive, detailed cleaning of all areas, focusing on built-up dirt, grime, and hard-to-reach spots. This service is ideal for periodic maintenance or before special events to ensure your space is thoroughly refreshed.
4. Do you provide post-construction cleaning?
Yes, we offer thorough post-construction cleans, including debris removal and final touches to ensure the space is ready for occupancy or further use. Our team handles the mess so you can focus on completing your project.
5. How can I get a quote for your services?
To get a quote, simply fill out the form on our "Get a Quote" page with your details and requirements. We’ll provide you with a customised quote and discuss how we can meet your cleaning needs. You can also contact us directly by phone or email.
6. Are your cleaning services available in specific areas?
We serve businesses across the South West, including Taunton, Somerset, Bridgewater, Minehead, and Chard. If you're in these areas or nearby, we can provide reliable and professional cleaning services tailored to your location.
7. Do you offer specialised cleaning for medical facilities?
Yes, we provide cleaning services tailored to medical facilities, ensuring thorough sanitisation and compliance with strict hygiene standards. Our team is trained to handle the specific needs of healthcare environments.
8. What are the benefits of using a commercial contract cleaning service?
Using a commercial contract cleaning service ensures consistent cleanliness, a professional appearance, and a healthier workplace. It saves you the hassle of managing in-house cleaning tasks, allowing you to focus on your business while we maintain a spotless environment.
DO YOU PROVIDE EMERGENCY SERVICE?
Yes, We can offer a 24/7 callout service as part of our all inclusive packages.
HOW IS TLC LTD DIFFERENT FROM ITS COMPETITORS?
At TLC, we believe our approach sets us apart in several key ways:
1. Tailored Services: We don’t believe in a one-size-fits-all approach. Every business has unique needs, and we customise our cleaning services to match your specific requirements. Whether it's the frequency of cleaning, the areas of focus, or specialised tasks, we adapt to what works best for you.
2. Attention to Detail: Our team is trained to focus on the details that others might overlook. From thoroughly sanitising high-touch areas to ensuring corners and hard-to-reach spots are spotless, we leave no stone unturned in our pursuit of a clean environment.
3. Reliability and Consistency: We pride ourselves on being dependable. You can count on us to show up on time, every time, and deliver the same high standard of cleaning with each visit. Our commitment to consistency ensures your business always looks its best.
4. Local Expertise: As a South West-based company, we understand the needs and expectations of businesses in this region. Our local knowledge and presence mean we’re always nearby and ready to support your cleaning needs.
5. Customer-Centric Approach: Your satisfaction is our priority. We maintain open communication, respond promptly to any concerns, and continuously strive to exceed your expectations. Our goal is to build long-term relationships based on trust and quality service.
6. Eco-Friendly Practices: We’re committed to using environmentally friendly products and methods wherever possible. This not only helps protect the planet but also ensures a healthier workspace for your employees and clients.
These differences reflect our dedication to providing a superior cleaning service that truly stands out.
